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Focus on the customer & Map out the value stream & Remove waste
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services
Muda is a Japanese word that translates to waste. It describes a concept of being useless, unnecessary, or idle. to know more about 7 wastes please click here
External Failures : External failures usually occur after products or services have been delivered, which means they are directly associated with customer dissatisfaction.
Internal Failures : Internal failures occur when products, services, or processes don’t conform to the requirements set by the company, and the product or service is provided to the customer in an unsatisfactory fashion.
Project Charter: Team
A project charter, or team charter, is a short document that includes information about the Business case and what problem definition to accomplish
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